Sunday, May 19th, 2024

America’s largest grocer is revamping its produce section

Produce is the first thing customers see when they enter Walmart and a key part of the retailer’s defense against Amazon. So Walmart is giving its produce aisles a makeover.

The largest grocer in the United States announced Wednesday that it will renovate produce areas with new signs highlighting prices and shorter merchandise bins to create an “open market feel” for customers. Walmart will also move all of its organic items into a single area of the department to make them easier to find. And it will widen the aisles to try to keep them from clogging up with customers and employees who pick up online grocery orders.

Online grocery shopping has “fundamentally changed the way we operate our food business within the store,” said Charles Redfield, executive vice president of food at Walmart’s US business. “We’ve always got associates in the produce area. This layout created more space in the department to allow room for customers to shop.”

The revamp, which Walmart has dubbed “Produce 2.0,” has already started at more than 200 stores. Walmart expects to complete it at the majority of its 4,700 US stores by next summer.

Produce is an important category for grocers because 95% of shoppers prefer to buy it in store. And that number is growing. Produce sales grew 2.6% last year, according to a Nielsen study published earlier this year.
“Fresh is key to the food shopping experience,” said Redfield.
Walmart hopes a new merchandising look will help convince shoppers that it offers high-quality fruit and vegetables.

“It plays to big, overarching consumer trends in health and wellness,” said Jon Springer, executive editor of Winsight Grocery Business, an industry trade publication.
Walmart’s rivals have also invested in produce. German discount grocer Aldi expanded its produce and organic offerings in recent years, while Kroger’s new slogan and advertisements, “Fresh for Everyone,” emphasize its focus on fresh food.
On Tuesday, Kroger said it will begin growing some produce in hydroponic farms at its QFC stores in Washington state.

America’s largest grocer

Walmart’s latest initiative in produce is another attempt to bolster its 31-year-old grocery business.
Walmart began selling groceries in 1988, when it opened its first superstore. Since then, groceries have become Walmart’s largest sales driver, accounting for 56% of the company’s more than $500 billion in revenue. Walmart is America’s largest grocer and controls around 20% of the fragmented US grocery industry, according to Morgan Stanley estimates.